Aegean
Speed Lines |
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AEGEAN SPEED LINES
General Terms & Conditions
- Company :
| PASSENGER'S TICKET TERMS : 1. The boarding ticket is personal, nominal and non transferable and it is valid only for the class and the particular trip it has been issued for. 2. According to EU Directive 98/41 it is mandatory, for safety reasons, to list by name all passengers on every sailing. To make that possible, tickets are issued BY NAME and specifically must include: - PASSENGER’S FIRST AND LAST NAME - GENDER: MALE/FEMALE - AGE: ADULT-CHILD-INFANT Passengers are advised to provide their travel agency with a telephone number (preferably a mobile phone number) so they can be contacted in case of emergency e.g. cancellation of departure due to bad weather conditions etc. 3. Passengers should board on the vessel an hour prior to departure. If passengers miss departure, the ticket value will not be refunded. In case a passenger wishes to cancel his/her ticket prior to the vessel's departure, he/she is entitled to receive half of the ticket fare. 4. Children up to 4 years old: it is obligatory to issue a Free of Charge ticket. , whereas children from four (4) years up to ten (10) years of age pay half the price of the ticket. 5. In case of loss of a ticket, that will not be replaced or refunded. In case of loss of tickets it is necessary to buy new tickets. Subsequently, a claim should be lodged with the company as soon as possible and in any case prior to the voyage date, stating the date, itinerary and serial number of the lost tickets, as well as photocopies of the new tickets. 6. The ship-owning company has no responsibility for any luggage damage or loss. 7. The ship-owning company is by no means responsible for any delay of the vessel's schedule, deviation and inconsistency to the standard route due to bad weather conditions or special orders by the Ministry of Defence or by the Port Authorities for act of God reasons. 8. Passengers are responsible to keep the Port, Sanitary and Customs rules. 9. Passengers should discipline to the instructions given by the captain or the crew for matters concerning the conservation of order and safety of the vessel. 10. There is a complaint box available on board the vessel. Any passenger who wishes to make a complaint wiil be assisted by the crew. 11. If the trip is cancelled at the company's fault, the ticket fare will be refunded to the passengers. The ship-owning will have no other obligation. 12. The ship-owning company retains the right, following the Ministry's approval, to replace the vessel, for which a particular ticket has been issued. VEHICLE TRANSFER PROOF CONDITIONS 1. The driver is obliged to load and unload the vehicle. 2. The vehicles should be in the loading area an hour prior to the vessel's departure. 3. The driver will not be entitled to receive a refund of the ticket fare if he/she misses the vessel's departure. If the driver declares before the vessel's departure he/she is not willing to travel, then he/she will be entitled to receive a refund of the corresponding amount of the ticket, according to commercial policy. 4. In case of loss of the vehicle tickets, these will not be refunded. 5. Passengers others than the driver of the vehicle are obliged to step out of the vehicle prior to loading. 6. Passengers should carry with them any items they may need during the trip. After the vessel's departure any access to the parking area is forbidden. 7. Embarkation priority is defined by the Port rules, the relevant Authority and the shipowning company. |
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| Company Aegean Speed Lines was incorporated in 2005 with the cooperation of the Eugenides Group of Companies and the British Group of Companies “Sea Containers”. Aegean Speed Lines was the first Greek company to employ a European Union flag vessel in the Greek cabotage, SPEEDRUNNER 3, in the scope of deregulation of ferry services in our country. In 2006, Aegean Speed Lines changed its shareholders synthesis following the divestment of Sea Containers while the Eugenides Group of Companies maintained its significant share holding. This new scheme resulted from the synergy of well respected investors who consider Greek coastal shipping as a sector of the Greek Economy with high prospects. This new alliance provided Aegean Speed Lines with enhanced dynamics. Today, Aegean Speed Lines is one of the fastest growing companies in the industry with a key feature the care for the needs of the modern passenger and the development of the islands. In the same respect, (since 2005 up to today), Aegean Speed Lines covers the transportation needs of the western Cycladic islands, because the company strongly believes that by offering a multitude of transportation solutions is catalytic to the growth and prosperity of all residents of the region. People of Aegean Speed Lines think and act as passengers themselves, so as to predict plan and offer on a daily basis, high standard services. Since 2009, other than the routes of Piraeus-Western Cyclades (Serifos, Sifnos, Milos, Kimolos, Folegandros), the fleet of Aegean Speed Lines have also been serving the Piraeus-Syros-Tinos-Mykonos, Piraeus-Thira-Ios and Sikinos whereas during 2010 it has also extended its operations to Piraeus-Paros-Naxos. In order to meet its goals, Aegean Speed Lines uses three ultra-modern high-speed vessels: SPEEDRUNNER II, SPEEDRUNNER III, and SPEEDRUNNER IV which meet leading comfort, quality and safety requirements. Just 5 years from its inception in December 2009, our company was granted the honours by Lloyds List, characterized as "the best shipping company of the year for its commitment and dedication to providing high quality services”. |
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For Schedules, Fares, Availability and Reservation click
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Aegean
Speed Lines |
AEGEAN SPEED LINES
departures from/to :
Piraeus
(Athens), Milos, Kimolos, Serifos, Sifnos, Sikinos, Folegandros,
Syros, Tinos, Mykonos, Naxos,
Paros, Ios, Thira (Santorini).
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