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NEL LINES    EMBARKATION TERMS

 

TERMS OF A PASSENGER'S TICKET.
.

1. This ticket is private, individual, non-transferable and valid only for the itinerary and accommodation seat it was issued for.

2. A fare does not include meals.

3. The passenger owes to be at embarkation point 1 hour prior to departure. In case of missing the ferry departure
the passenger is not entitled to a fare refund.

Cancellation

HIGH SEASON: 01/07/15-30/09/15
- Full refund from the day of issue until 12 days prior to departure.
- 50% cancellation fees from 12 days until 1 hour prior to departure.
12 HOURS prior to departure tickets can be either reverted to open date tickets or replaced for another date.

LOW SEASON: All the other dates except those mentioned in HIGH SEASON

- Full refund from the day of issue until 5 days prior to departure.
- 50% cancellation fees from 5 days until 1 hour prior to departure.
3 HOURS prior to departure tickets can be either reverted to open date tickets or replaced for another date.

4. Children up to 4 years old travel for free and are not entitled to berth, whereas children 4-10 years old pay 50 %
of the fare and are entitled to berth.

5. A full fare owner is entitled to carry for free luggage up to 40 kilos or 1m.

6. A lost ticket is neither replaced nor refundable.

7. Since the passenger has cared for his/her luggage, the shipping company bears no responsibility for loss or ruin.

8. Jewellery, money and valuable items can be delivered for care at the ferryís purses office.

9. The shipping company bears no responsibility for any delay or deviation of the itinerary due to bad weather conditions, or due to Mercantile Marine Ministry/Port Authorities orders or due to high importance reasons.

10. Carriage of explosives, flammable and other dangerous material is not permitted.

11. Passengers owe to adjust to the Port/Sanitation/Custom orders.

12. Passengers are obliged to behave themselves according to the captainís and stuff orders, related to the safety on the ferry.

13. For any illegality throughout the journey the passengers owe to inform the captain or the first mate of the ferry and the shipping company or the Port Authorities after arrival.

14. In case the trip is cancelled due to reasons concerning the ferry, the fare is refundable and the shipping company bears no other obligation to the passenger.

15. The shipping company reserves the right (with approval of Mercantile Marine Ministry) to replace the ferry a ticket was issued for, with another ferry.

 

TERMS OF A TICKET'S ISSUE
.

According to present legislation, for safety reasons, from now on for a ticketís issue the entry of the data mentioned below is obligatory: 

1. Passengerís full surname.

2. Passengerís first name or initial of the first name.

3. Sex: Male-Female.

4. Age, meaning: INFANT: up to 4 years old.
                         CHILD: up to 10 years old (pays fare equal to 50% of a     full fare).
                       
  ADULT: over 10 years old.

5. Infants pay no fare but a ticketís issue is obligatory. (NOTE: Infants pay fare equal to 50% of a full fare in case they travel on Friday, Saturday, Sunday with a highspeed boat).

6.Embarkation is made by means of check-in. Passengers or their vehicles with tickets invalid for a specific itinerary or ferry WILL NOT BE ALLOWED  embarkation. In order to avoid any hardship please arrive in time at embarkation point having your ticket in hand, and following the conditions mentioned above.

 

Online Booking system for Domestic and International Lines. Schedules, Connections, Prices, Availability for all ferry companies.

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